K. & JM Maillard
July 1, 2015
When we started our research and contacted different companies for the remodeling of our patio, "Monroe Remodeling" was the first to answer and was immediately available for a visit and a quote. Brett listened carefully to our needs and expectations, and answered thoroughly our questions. Their quote was very reasonable and Brett was always responsive, so we made our choice easily towards this company.
The timing was perfectly respected, and the result was beautiful...
However, one little problem had occurred in the slope on the layover, and Brett and Bill immediately corrected the area, putting all of their attention to give us satisfaction.
We highly recommend this company, we've been fully satisfied and will not hesitate to call them again for another job, as they are honest, efficient, and very professional.
K. & JM Maillard
Tucson, North-East Side
Dick & Jeanne Anthony
July 12, 2014
Dear Billy & Brett,
We just wanted to tell you guys how happy we are with the job you did for us. We needed this done during a specific time period to fit in with other work and you guys, Billy and Brett, came right over to look at it, gave us a price we thought was fair and the deal was made. Jose and Bert showed up bright and early on the morning scheduled and went right to work. They were very professional and did a great job. It's not that often in this day and age you can find anybody who does what they say they will, when they say they will, and does it right.
Thanks for a job well done,
Dick and Jeanne Anthony
Gladden Farms, Marana
Steve & Teri Baer
September 23, 2011
Dear Billy & Brett,
I wanted to take this opportunity to write to the two of you and
tell you how "over the moon" happy Teri and I are with the work
your company performed at our new home in Saddlebrooke Ranch.
After having a negative experience with the contractor who
performed the work on our front yard. we were so happy to have
found a company like yours that is up front and honest, offers
an extremely competitive price and guarantees their work, no
questions asked. In this day and age when you hear so often
about business practices like bait and switch, added pricing
after the agreement on the terms of the contract, sub standard
materials and shoddy work, Teri and I came away from our
experience with your company feeling like we struck gold.
It was so nice to deal with a contractor who handled the many
different jobs that we wanted to have done. As you know we
asked for multiple projects to be part of the contract. It
still astounds me that you coated our driveway with an epoxy
urethane coating, laid tile for the backsplash in our
kitchen, installed pavers on over 1000 sq ft. of our
backyard, built a beautiful barbeque, built a pony
wall/wrought iron fence around the perimeter of our backyard
and a 4 ft. concrete wall around our pool equipment. All
concrete had stucco applied and painted the color of our home.
In addition, and one of the things that I am most grateful for
is your willingness to spend many hours with me preparing and
then presenting the plans to the landscape committee of my HOA.
I have never been part of a HOA where the rules were as strict as
the guidelines for Saddlebrooke Ranch. Your assistance in this
process was invaluable to me and you performed this task at no
additional cost.
I truly feel that my wife and I have found not only a first rate
contractor for any other additional work that we may need for
our home, but also someone I can call my friend.
Thank you again for everything,
Steve Baer
60254 E. Arroyo Grande Dr.
Tucson, AZ
J. Michael & Ann Burke
February 8, 2010
To Whom It May Concern:
My wife, Ann and I decided we wanted to have our garage, driveway and front walkways epoxy
coated at our home in Heritage Highlands. We spent a significant amount of time researching
various products, getting bids and interviewing contractors for this job. We chose to use
Billy anc Brett Monroe of Concrete Coating Specialists. Two primary reasons for using
Concrete Coating Specialists for this work included:
- Quality of the products, durability, color and finish options and the completed look.
- The fact that this is a family owned business and all of the work was done by Billy
and Brett Monroe. In addition, their willingness to work with us, answer our
questions and go and get answers and additional information when needed.
- Professionalism. Honesty and open communcations in all their dealings. As well as,
a willingness to work with our needs and schedule.
- Knowledge of the products, preparation of the surfaces (which is critical doing a good
job), application of the procucts and following through with written information when
requested.
- Doing what they said they would do, when they sale they would do it, and notifying us
in advance of any scheduling problems caused by weather.
- Warranty of both the product and the assocated labor.
- Consistently good reccomendations from others who had used their products and
services.
- Overall value received.
To put all of the above in perspective. I am a general contractor, have built several
high-end homes in Summit Country, Colorado and therefore have a good understanding and
working knowledge of related products, workmanship, and value.
Bottom line: we would use Concrete Coating Specialists (Bil y anc Brett Monroe) again when
the need arises. We are confident that V any warranty work is needed, it wil be cone prompty,
protessiona ly anc without accitional cost. We would not hesitate to recommend them, their
products, and workmanship to any prospective customer.
Very truly yours,
J. Michae Burke
5366 W. Arid Canyon Dr.
Marana, AZ 85658
970 468-8896
berkejm@comcast.net